Cookie Policy

ApexIQ WinCommand™ uses only strictly necessary cookies. We do not use analytics, advertising, or any third-party tracking cookies. No cookie consent banner is required for the Service.

1. What are cookies?

Cookies are small text files placed on your device by a website. They allow the website to remember your session and preferences across page visits. Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (retained on your device for a set period).

There are several categories of cookie:

• Strictly necessary: Essential for the website to function. Cannot be disabled without preventing core features (e.g. logging in).
• Performance / analytics: Help us understand how visitors use the site. We do not use these.
• Functional: Remember preferences to improve experience. We do not use these.
• Advertising / targeting: Track visitors across websites for advertising purposes. We do not use these.

2. Cookies we use

ApexIQ WinCommand™ sets only the following cookies, all of which are strictly necessary for the Service to operate:

Cookie name	Purpose	Duration	Provider
sb-[project-ref]-auth-token	Maintains your authenticated session. Without this cookie you cannot log in to the Service.	Up to 7 days (refreshed on activity)	Supabase (first-party)
sb-[project-ref]-auth-token-code-verifier	Used during the PKCE OAuth flow to verify the authentication code exchange. Set briefly during login and then deleted.	Session (deleted after login completes)	Supabase (first-party)
impersonation_session	Set only for super-admin users conducting authorised impersonation of a tenant account. Contains an encrypted, time-limited session token. Not set for regular users.	30 minutes maximum	Apex Edge Sales Engineering (first-party)

These cookies are set by our own domain (wincommand.apexedgesalesengineering.com) and do not track you across other websites. No third-party cookies are placed by the Service.

3. Why no consent banner?

Under UK GDPR and the Privacy and Electronic Communications Regulations (PECR), consent is not required for strictly necessary cookies - they are exempt from the requirement to seek consent because they are essential for the service you have explicitly requested. Since we use only strictly necessary cookies, no consent banner is presented.

If we ever introduce non-essential cookies (for example analytics), we will update this policy and implement an appropriate consent mechanism before those cookies are set.

4. Managing cookies

You can control and delete cookies through your browser settings. Common browser guides:

• Google Chrome: Settings → Privacy and security → Cookies and other site data
• Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Settings → Privacy → Manage Website Data
• Microsoft Edge: Settings → Cookies and site permissions

For general guidance: aboutcookies.org

Please note: if you disable or delete session cookies, you will not be able to log in to ApexIQ WinCommand™.

5. Changes to this policy

If we introduce new cookies, we will update this policy and, where required by law, seek your consent before setting any non-essential cookies. The current version of this policy is always available at wincommand.apexedgesalesengineering.com/legal/cookie-policy.

6. Contact

If you have questions about our use of cookies, please contact us at contact@apexedgesalesengineering.com.