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ApexIQ WinCommand™ is operated by Apex Edge Sales Engineering. Choose the address that matches what you need, and your message goes straight to the people who can act on it.
General and sales enquiries
Buying a subscription, partnerships, or anything not covered below.
contact@apexedgesalesengineering.comProduct support
Something not working, trouble signing in or reaching your workspace, exports, onboarding, or a question about how a feature works.
support@apexedgesalesengineering.comBilling and payments
Invoices, VAT, payments and failed payments, changing a payment method, refunds, purchase orders, and managing an existing subscription.
billing@apexedgesalesengineering.comPrivacy and data rights
Privacy or cookie questions, requests to access or delete your personal data, and data processing agreement queries.
privacy@apexedgesalesengineering.comLegal notices
Formal contractual notices, non-renewal or termination notices, disputes, and trade mark permission requests.
legal@apexedgesalesengineering.comSecurity reports
A suspected vulnerability, suspected unauthorised access to an account or workspace, or a security incident.
security@apexedgesalesengineering.com
Is something not working right now? Check Service Status (opens in a new tab) first. It shows any known incident, and it runs separately from the product, so it still answers when the product does not.
Already using the product? The Help panel inside your workspace answers most questions, and your workspace Admin can manage users and access.
Keep your details safe. Never send a password, a one-time code, or full card details by email. We will never ask for them.
Registered company details are on the Company information page.